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AI is creating new opportunities for businesses across every sector, from improving productivity and automating processes to enhancing quality, customer service, decision-making and supporting growth. But how do businesses move from exploring the potential of AI to actually putting it to work? In many cases, the starting point is having the right data, processes and...
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To work with SMEs to introduce Lean principles and associated tools and look at ways of embedding lean thinking into day-to-day SME operations. Learning Outcomes
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What Are Buyers Asking From Your Business? Sustainability questions are becoming part of doing business. From carbon emissions and energy use to environmental policies and supply chain information, SMEs are increasingly being asked to provide evidence when tendering for work. But what do buyers actually expect from a small business? Join us for a practical...
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This workshop focuses on helping SMEs use CRM systems or simpler equivalent tools in a more practical and structured way. The aim is to improve follow-up, conversion, and decision-making through clearer visibility of customer and marketing performance. By the end of the session, you will have a better understanding of which customer and marketing data...
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